CATI

CATI

 

DRB Research Agency offers CATI research in Poland and Europe. We offer comprehensive solutions in preparation and executing market research projects. Starting from creating a quantitative research scenario, selecting target group to an execution of interviews with summary reports. DRB research carries out CATI (Computer Assisted Telephone Interview) in a modern, fully equipped call centre studio with 25 stations. It allows to execute a lot of interviews in a short period of time to meet our clients’ requirements. We conduct consumer, business surveys as well as interviews with various professionals. Our qualified specialists are fully trained before each project to ensure the best quality and timeliness of project execution.

Our comprehensive approach and modern, up-to-date solutions, preceded by well thought-over planning and in-depth knowledge of European market, makes us a leader in execution of a successful market research projects in CATI.

 CATI :

  • B2B / B2C research, consumer surveys, election polls and any customer-on-demand types of telephone research
  • large number of respondents in a shortest period of time possible
  • preparation of a competent quantitative research scenario
  • selecting the most promising and comprehensive target group
  • thoughtful interviewing conducted by skilled experts in our professional call centre
  • detailed summary reporting with a focus on customers' requirements and expectations

 DRB Research Poland interviewers use unique quiet hints” during their calls. The data collected is then carefully analyzed by supervisors/projects managers to draw essential conclusions and execute a proper strategy for the target group interviewed and products being tested. This allows to swiftly build up a potential buyers' profile, learn about advantages and disadvantages of a tested product and to explore brand recognition. It’s worth mentioning that CATI research in Poland means significantly low costs!

Poland CATI Research and GDPR

At DRB Research we put great emphasis on the highest quality standards and professional approach to all projects we undertake. All our interviewers are expertly trained on data collection techniques, research strategies as well as data protection regulations. They have been recently briefed in newly created GDPR (General Data Protection Regulation). Our efforts in terms of data protection have been recognized by the International Organization for Standardisation ISO.

DRB Research have been trusted by ISO and certified with a 3 year ISO 27001 standard. We received the certificate on the date of the entry into force of the GDPR, May 25th, 2018.

Trust our experts and join the clients of DRB Market Research in Poland.